Terms and Conditions

              General

1. The membership is personal, and is only available to persons above the age of 18 years.
2. Abuse of the membership may result in Rica Hotels terminating the membership, and cancelling accrued points.
3. Rica Hotels and its associates have the right to use and store information for marketing and communications purposes by post, e-mail, telephone and SMS.
4. New members are recruited into Rica Blue, and a plastic card is issued when a registration form has been fully completed and received, provided that two hotel visits have been registered during the course of the accrual year. It may take up to 4 weeks for you to receive the card. Rica Silver is issued when the member accrues more than 15 hotel nights during the course of the accrual year. Rica Gold is issued after 35 registered hotel nights during the course of the accrual year.
5. Address and/or name changes may be registered at www.rica.no, or by contacting Rica Service Centre by telephone + 47 66 85 45 60.
6. Please contact Rica Service Centre by telephone + 47 66 85 45 60 regarding lost cards.
7. Discounts from our associates are conditional upon the membership being disclosed upon placing orders with them. Bonus at Shell petrol stations in Norway require registration with Trumf, and also that your Rica card is swiped through the card reader at the petrol station. Members who have temporary cardboard cards are unable to accumulate bonus until a permanent card has been received. The bonus is paid via Trumf.
8. All points are cancelled upon termination of the membership or death. Points cannot be transferred to another member or to another bonus programme. 
9. Rica Hotels reserve the right to amend the applicable rules without prior notice, and to withdraw the bonus programme, without any compensation to the cardholder.
   
   Bonus points accrual:
10. As a general rule, 500 points are earned per night spent in Rica Hotels in Norway and Sweden.
11. The cardholder is required to disclose his or her membership upon making reservations and checking in at hotels, in order to ensure the registration of bonus points. It may take up to 3 weeks from a hotel visit until points are registered in the account.
12. All regular, corporate and campaign prices qualify for point accrual. Free nights, crew nights, Rica Hotels employee nights and bonus nights do not qualify for points accrual.
13. Points are earned irrespective of who pays for the hotel visit.
14. Points are only earned for the cardholder's own hotel nights; i.e. for 1 room and 1 person.
15. Retroactive registration of points as a consequence of the membership number not having been disclosed upon reservation or check-in, or because it has for any other reason not been registered, must take place within 6 months of the hotel visit, but not in respect of any dates prior to the commencement of the membership. A copy of the hotel invoice must be forwarded to Rica Service Centre.
16. The first accrual year runs from the first day of membership until the last day of the same month of the subsequent year. Thereafter, each accrual year last for 12 months.
17. Rica Hotels reserves the right to terminate the membership if there is no points accrual over a 3-year period.
18. The card cannot be combined with other bonus programmes, such as e.g. EuroBonus.
19. Special rules apply to point accrual in connection with marketing campaigns. Such rules are determined by Rica Hotels in each individual case.
    
    Bonus points use:
20. Points may be used for weekend stays at all Rica Hotels in Norway and Sweden.
21. One hotel night is charged at 5000 points per room, per night.
22. Bonus nights may be reserved by the member via Rica Service Centre by telephone + 47 66 85 45 60, or by e-mail: loyaltyprogramme@rica.no
23. It must be disclosed upon placing the reservation that one is booking a bonus night.
24. Bonus nights may be used by the immediate family and friends of the member, without the member staying as well, provided that the reservation is placed by the member himself or herself via Rica Service Centre (applies to Rica Silver and Rica Gold only).
25. It is not permitted for two or more members to add their points together or to transfer points to someone else's card for purposes of fulfilling the requirement for points use. Bonus points cannot be used as part payment, and cannot be converted into cash.
26. Bonus points remain valid for 3 years from the accrual date. The first points earned will be used first. Invalid points are deleted automatically.
27. Bonus nights are subject to hotel capacity restraints. A limited number of rooms have been reserved for this category. If all of these rooms are taken, there may of course still be rooms available in other price categories.
28. At some hotels in Norway, bonus nights can't be used during the summer period due to capacity
29. Cancellation of bonus stays is governed by the general cancellation routines of the hotel.
30. Account information is only available to the member himself or herself via Rica Service Centre, or by logging on to www.rica.no, and stating the membership number and password.
31. The value of bonus points accrued via employment or business activities, and used for private purposes, shall be reported for taxation by the member by way of entering the bonus points use in the member's tax return.